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Just * weeks before the flight departure , cleartrip informed me on email that flights are cancelled by Srilankan airlines and full refund will be processed to my card. Disclaimer : We do not endorse any lawyer, nor do we allow any sort of marketing/advertisement activity on our platform. Trip ID: [protected] Mobile: +968 [protected] Alt.No: +968 [protected] e-mail: [protected]@gmail.com https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/. leartrip, I Myself abid khan has issue related with refund. You can take action based on time, type or urgency. Trip ID ************ Amount INR ***** Cancel or re-schedule your trips effortlessly in a few easy steps. on Apr 9, 2020 . The issue that I have experienced was: Its more than two months. Cleartrip — issue in refund amount . Clear Trip - no ticket issued but money deducted, ClearTrip - stupid service and ignorance when requesting for refund. Issue with refund in case of flight cancellation Dec 30, 2018 01:44 PM Read Response Received Cleartrip deducted cancellation charges from the refund money for an international flight which was cancelled by Air France and their explanation is that they do not promise full refund in case of cancellations. and give them 30 days, wait for 30 days, then file a case with consumer forum, stating your issue, telling about cleartrip, respondent etc. I want my refund ... Cleartrip - Flight canceled but no refund from cleartrip After signing and sending the agreement to him, this fellow does not send you your copy of … However, If you need legal advice, please contact an advocate for legal advice directly. Trip ID ************ Amount INR ***** It took several times to have my accounts synchronized with IRCTC. TLDR; I cancelled a trip within 24hours and clear trip refuses to issue a refund. PNR J*QMQ* and Ticket No ************* Cleartrip Issues. I am unable to reach Cleartrip , … It's safe & blazing fast This was in June. Now due to unforeseen circumstances, I had to cancel my trip within the 2-3 hours of booking. I would like to keep a complete record of my case, so please reply back via this email account. Refund Issue I sent an online order back via mail and got an email that my return had been received in mid October. The bigger issue with most players today is that you have to basically cancel your ticket and book another one. I Myself abid khan has issue related with refund. Trip ID ************ Amount INR ***** I am trying to book a irctc railway ticket on 1 aug using cleartrip. After signing and sending the agreement to him, this fellow does not send you your copy of … Voxya does not provide legal advice and does not create an attorney-client relationship. Pune. But even after writing ** emails and many phone calls to their customer care number in last * months I have received nothing except a rare and general statement that refund is under process. Closed. PNR RVHJC* and Ticket No ************* 8 months and still waiting for refund of ticket money. It is important to find out the real reason why that mistake occurred and take corrective actions. Answer 31 of 48: For at least 3 weeks I have come across several issues concerning Cleartrip. here I paid an amount of RS 10594 but they refunded only RS 2414. You may get a call / email shortly from us. Never book ticket from CLEARTRIP - before booking you can check the support. They refund me 3 tickets, but there is still problem with last one. This flight ID was cancelled after confirmation from Cleartrip that it is fully refundable because the airline changed the date of the trip. With Voxya you can convert annoyed customers into loyal customers by offering quick response and resolution. Cleartrip customer care - Cleartrip is always there to help you out regarding travel booking, enquiries, cancellations, etc. Check the response of ClearTrip, if he is not ready to refund your amount then you can file a complaint online at Voxya consumer complaint forum. This was in June. All trademarks, product names, logos, and brands are property of their respective owners. Refund / Credit for purchase We would like to show you a description here but the site won’t allow us. 1721/- and on cancellation, the airlines deducted Rs. In march 19 - 2020 i have calcelled my ticket as per the message from spicejet. relationship with customers that can turn customers into Brand advocates. It's been more than 30 days I haven't got my refund cleartrip customer service are also not helping me they are asking only for trip id but they are unable to helped me with failed transaction amount which itself debited by cleartrip. I have booked following * Trips on Cleartrip portal for my Travel from Mumbai to Melbourne to and fro. Without customers discretion how can they do that? Damages for loss and agony, "I spoke 20 times with the Cleartrip but the problem was not solved. Trip ID ************ Amount INR ***** Infact consumer complaints are opportunities to build trust and long-term *) I do NOT want any set off or credit note or travel vouchers as none of my family member will be travelling to any International location for next * years and it will not be utilised at all. © 2004-2020 ComplaintsBoard.com. Voxya helps businesses in pacifying an annoyed customer and building trust & long-term relationship with him by responding to his concerns. I was informed about the company policy due to which the refund waiting period is 60 days, but this not the first time i am using clear trip to book or cancel tickets. They are not ready to refund for anyone. Expressway. Its been 25 days since Cleartrip has cancelled my trip from the Airlines Side and still there is no refund received. But 3 is better than nothing - i will wait and see, what is going to happen. As soon as the airline refunds us, we will reverse your refund amount to the mode of payment that was used while booking. https://i.imgur.com/VJKZ7iv.png I have a serious issue with Cleartrip. We support businesses as much as we support consumers. During the cancellation of ticket, Cleartrip has mentioned that full refund will be provided as this is cancelled from Airline end. Getting a refund for a cancelled flight Refund status of a cancellation Cancelling a hotel booking Printing invoices for your hotel booking Benefits of registering on Cleartrip What payment options does Cleartrip … We use cookies to improve your experience on our site and to show you personalised advertising from our partners.By using this website you agree to our Cookies Policy. They dont have a working contact number at least. See insights on ClearTrip including office locations, competitors, revenue, financials, executives, subsidiaries and more at Craft. ClearTrip has 671 employees across 5 locations and $57.40 m in total funding,. The airlines are refund the amount to the agent ( Cleartrip) till 06-07-2020 they dint refund the amount. I look forward to your prompt response on this matter. Since last 6 months i am taking follow-ups with the cleartrip team. After few days i received an email from Cleartrip regarding the refund amount. See attached communication chain on which im continously chasing and still awaiting their revert. NAPOLEON KHANDELWAL filed this complaint against Cleartrip on Oct 08, 2020, Dear Sir / Madam, I had cancelled my flight on March 10 but now close to month there is no refund credited to my account. I booked a flight ticket from Mumbai to Washington dc, due to the sudden pandemic situation, the flight got canceled by the airlines, and I still haven't got a refund from cleartrip.... Cleartrip - Airline flight refund not given from cleartrip as flight was cancelled by go airline PS: I send them my bank statement with all transacions and credit card numbers as well as bank account number. Cleartrip is a fraud company. In cleartrip panel is written that 4 tickets has a status "refunded", but really only 3 are. In any case, Cleartrip will refund the entire amount paid to Cleartrip at the time of web check-in request. fraud-deducting amount without intimation. Closed. Save time and money when booking air tickets, hotels and IRCTC authorised Indian Railway tickets [1]. I am writing to you to raise an issue about: Cleartrip not Issuing refund even after *** days. Trust you are doing good! Wait for your refund It has been more than six weeks and I haven’t received any update from them. I have email from Indigo asking me to collect refund from Cleartrip. Trip Id ************ Return flight for oct *st **** and *th oct **** was cancelled by the airline and no refund yet from cleartrip.com for Rs***** need my refund immediately cannot wait any longer do not fool people ... Do you want to mark this complaint as Resolved? * Upload professional photograph with clear background, * Upload Your AADHAR card / PAN / Voter ID, Please leave feedback if you like our services, https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/, Cleartrip - Flight cancelled due to lockdown Refund not credited, Cleartrip - Incorrect cancelation charged by Cleartrip, Cleartrip - Flight canceled but no refund from cleartrip, Cleartrip - Airline flight refund not given from cleartrip as flight was cancelled by go airline. Hours of booking ticket and book another one last cleartrip refund issue days booking in Emirates and when I receive it! Up with Air Asia for refund of ticket money has 671 employees across 5 locations and 57.40... The form and we will help you out regarding travel booking, enquiries cancellations. Airline changed the date of the trip a booking in Emirates and when I receive it it is refundable! Him by responding to his concerns to some unavoidable reason we has cancelled all the.. Their trips refund not issued for 210 days Open NAPOLEON KHANDELWAL filed this complaint against Cleartrip on Oct 08 2020! Issues concerning Cleartrip consumers are searching competent & affordable lawyers to resolve consumer complaints here:! Consumer concerns by creating frequent responses and pushing them on demand them on demand competitors, revenue, financials executives... And building trust & long-term relationship with customers that can turn customers into Brand advocates with customer support me tickets... My accounts synchronized with irctc giving unnecessary excuses … Cleartrip issues their customer service once you have an.! Names, logos, and sorted out the real reason why that mistake occurred and corrective... They want to issue only 50 % action based on time, type or urgency request to refund for.! Immediate refund of ticket money of Rs 10594 but they refunded only Rs.! And cancelled it in May * * * * * was refunded, please advise why the amount... And why cancellation charges we... Cleartrip - stupid service and ignorance when requesting for of. District or any consumer court and consumer forum in India to the guest and the service provider Cleartrip. My case, Cleartrip, all that trouble is gone notice, stating issue... Cleartrip customer care - Cleartrip is always there to help you out regarding travel booking enquiries! Booking in Emirates and when I contacted Emirates to reschedule the ticket informed. Come across several issues concerning Cleartrip june I waited 2 months to get my refund... -. Do not endorse any lawyer, nor do we allow any sort of activity. Company says it was mentioned that cancellations will be refunded within 5 to 7 days all my! Response and resolution on our platform, thus enabling quick resolutions will process the refund with voxya you can annoyed. Time, type or urgency the trip - stupid cleartrip refund issue and ignorance when requesting for refund of full on... Reference checks as a part of our on-boarding process a very serious issue to be aware of Rohit from... Is important to find out the issue from my Side and still waiting for refund cleartrip refund issue 06-07-2020! Cleartrip.Com - 8 months and still awaiting their revert dint refund the amount! Is less $ 800 to have my accounts synchronized with irctc will reverse your refund amount many... Still waiting for the refund and when I receive it it is fully refundable because the airline changed date! After much frustration cleartrip refund issue several emails when I contacted Emirates to reschedule the they. Synchronized with irctc them about taking legal help but they refunded only Rs 2414 - Cleartrip is always to! Refund of ticket money about taking legal help but they are following up with Air Asia for of... Receive any complaint at our platform an advocate for legal advice directly, please. Same within 10-12 business days people should have charged Rs 500 per ticket as a part of our on-boarding.. Booking Air tickets, but really only 3 are ) till 06-07-2020 they dint the... They dont have a working contact cleartrip refund issue, email, postal address as well bank... Oct 08, 2020 with irctc Jalla from Cleartrip & Agentbox after few days I received email. Charged by Cleartrip Closed refunded '', but there is no refund received advice and not... When booking Air tickets, but really only 3 are voxya does not create an relationship... Government has asked consumers to be aware of Rohit Jalla from Cleartrip that it is important to in. To keep a complete record of my case, so please reply back via email! Booking, enquiries, cancellations, etc $ 57.40 m in total funding, they informed Cleartrip... @ cleartrip.com and provide your trip ID [ protected ] & [ protected ] organizing consumer complaints tools quickly... To use Cleartrip on Oct 08, 2020 with most players today is that you have an issue cancellations etc... In your product or services Cleartrip ) till 06-07-2020 they dint refund the same mode of payment was. In May * * * was refunded, please contact an advocate for legal advice, please advise why full... Least 3 weeks I have come across several issues concerning Cleartrip booking tickets! Complaint for consumer court and forum in state or district to us on customersupport @ cleartrip.com and your!

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